On a long journey to see a customer in Mantova (which is quite a ways from trains and airports), a nice top at Autogrill was a real treat.
Having a cappuccino while imagining Elvis is always a good idea.
To everyone who never stops to remember that we were once kids.
Stories often prepare society for transformations long before technology makes them real. In the lantern scene of Tangled, accompanied by the song I See the Light, the moment of illumination…
For centuries, human institutions have been structured around a fundamental constraint: intelligence was scarce. Expertise resided in individuals, knowledge accumulated slowly, and organizations had to create mechanisms to manage this…
The comfort of compliance There is also a psychological dimension. If you do not decide, you cannot truly be wrong. The procedure decided. The manager decided. The system decided. Compliance…
In SME-dominant economies, the structure of firms interacts with the structure of political representation. When the productive fabric is highly fragmented – composed largely of small and family-controlled firms -…
Over the past decade, digital transformation in public institutions has largely been measured by visible outputs: new portals, chatbots, dashboards, mobile apps. Today, with artificial intelligence entering mainstream governance, the…
Last week’s announcements in artificial intelligence were not incremental improvements. They were structural signals. From national policy reinforcement in Asia to frontier scientific acceleration in the United States, the pattern…
A contract meant security. A role meant identity. A promotion meant progress. For many years, this model worked. It gave discipline, exposure, and a professional grammar that still matters today.…
In the 1990s, we attempted this with expert systems, decision-support tools, and knowledge bases. They promised consistency, speed, and rationality — a way to turn human expertise into software. What…
 At first glance, the recent convergence between Apple and generative AI looks like a love story. In reality, it is a contract. The metaphor that best explains what is happening…
For more than three decades, digital transformation has been about making organizations faster, cheaper, and more efficient. We digitized documents, automated workflows, connected systems, and optimized processes. Decision-making, however, largely…
Artificial intelligence is now a general-purpose infrastructure, comparable to electricity or the internet, yet it is spreading across the world at radically different speeds and depths. In some regions, AI…
After years of consultancy, I’ve come to understand that organisations are systems designed for efficiency; humans are not. Most workplace friction comes from this fundamental mismatch.
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